FAQ

While strong marketing skills are indeed important, your overall suitability as an agent will depend on a combination of these factors. We're open to discussing specific details and negotiating mutually beneficial terms based on your strengths and experience.

We understand your excitement to delve into our diverse range of products! While we don't currently offer a downloadable catalog, we believe in personalized connections and tailoring solutions to your unique needs. This is why reaching out directly offers several benefits.

The specific products you order: More complex or customized products may have a longer lead time.
The quantity you order: Larger orders may take longer to produce and ship.
Current production capacity: If the factory is busy, the lead time may be longer.
Shipping destination: Certain destinations may have longer shipping times than others.

Our minimum order quantity (MOQ) varies depending on the type of stone and finish you choose. Please contact us for a specific quote.

Typically, you can expect your shipment to be arranged within a week of receiving your payment. Our standard lead time for orders is 7 working days. However, for special orders, such as large quantities or non-standard specifications, the lead time may be longer. We always make a point of informing you of the estimated additional wait time before or after you place your order, so you can be sure when to expect your purchase.

We understand that you may want to try out our products before making a purchase. While we don't currently offer free samples, we have carefully considered this decision to ensure we can maintain the highest quality standards and provide exceptional value to our customers.